Refund Policy
At ChemFusion, we want every student to join with confidence. If, for any reason, you feel the course isn’t the right fit, this policy explains when you’re eligible for a refund and how to request one.
Can I get a refund?
Yes. You may request a refund within 7 days of your purchase.
Refund requests submitted after the 7-day period will not be accepted.
When is a refund not available?
Unfortunately, we won’t be able to process a refund if:
- More than 20% of the course content has been accessed or downloaded.
- Your account has been suspended or terminated due to a violation of our Terms & Conditions.
Who is eligible for a refund?
To qualify for a refund, all of the following conditions must be met:
- Your request is submitted within 7 days of purchase.
- You have accessed less than 20% of the course materials.
- Your account is in good standing and complies with our Terms & Conditions.
How do I request a refund?
Please email contact@chemfusionedu.com with the following details:
- Full Name
- Email address used during registration
- Order date
- Payment receipt or proof of payment
Our team aims to review and respond to all refund requests within 5–7 business days.
How are refunds processed?
If your refund request is approved, the amount will be refunded using the same payment method used for the original purchase.
Depending on your bank or payment provider, it may take an additional 3–10 business days for the refunded amount to appear in your account.
Can this policy change?
ChemFusion reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding this Refund Policy or need assistance with a refund request, feel free to contact us at: